They took good care of the situation and dealt with all necessary requirements
Safety Rails of Colorado review on 10/31/2016
Great job done with no hassles at a good price.
Benjamin K. review on 10/31/2016
Great company to work with. Fast, efficient, thorough and professional.
Friends of the Chief Foundation review on 10/27/2016
Very fast, friendly, and professional. Ian, Luke, and the rest of the guys made sure our house was dry, and even made sure we had contractors lined up to do all the work.
Tyler P. review on 10/27/2016
Timely, knowledgeable, & highly professional.
Lee F. review on 10/27/2016
Valerie A. review on 10/27/2016
I hope you find the guys who worked in my trailer. They were not only professional and conscencious but were creative and thought well outside the box. Super service. These guys are what makebyiur company a success!! I am happy to explain further. Your company rocks from. Poking in to completion. Super
Todd K. review on 10/27/2016
Hi Jonathan, I had the opportunity to meet 2 of your staff after a water pipe leak in our furnace room a couple of weeks ago. I came home around 8:00 PM from a 3-day trip to a flooded basement, complete with a ceiling that was “raining” in two rooms of my basement. My insurance company put me in touch with your services and I was told (to my disbelief) that a crew would be arriving within 45 minutes. Chris Ladner and his partner Keenan (I don’t know his last name) showed up promptly with smiles on their faces and the kind of professionalism you want to see at 9:30 on a Friday night! They went straight to work assessing the damage, removing carpet padding, moving items to dry areas, documenting, recording and communicating with external resources before bringing in the large equipment needed to dry everything up. They left my home around 1:30 AM. Both Chris and Keenan were back three days later to re-assess and again the following day to remove all equipment after successfully drying out our walls, floors and ceilings. Each time I interfaced with Chris he was courteous, professional and answered all questions and concerns with confidence and authority. So many times as consumers, we are quick to send emails or make phone calls as a response to problems we have encountered, but take for granted the times when things go well. This email is to let you know your staff, Chris and Keenan, who assisted me at my time of need were just fabulous. I know they work lots of long, hard hours often doing very difficult work. From my vantage point, you should feel lucky to have these two capable, bright, young men on your team! Many thanks, K. Swan
K. Swan posted this Google review on 10/24/2016
The guy that came out was great. Didn’t just put profit first but instead was concerned with what I needed. Gave good advice and was personable.
Justin S. review on 10/23/2016
The gentleman that provided service was excellent and easy to work with.
Survey response to our office from Commercial client on 10/21/2016
Thanks, Marla! We were so happy with the services and appreciate your prompt response!! I will get this invoice processed.
Written email to our office from Cyndi S. on 9/22/2016
ECOS has been very responsive and professional. I’ve been impressed with their knowledge and attention to detail as we navigate through the restoration work and claim.
Gregory M. posted this Yelp review on 9/16/2016
You guys were great. Super impressed with Brian and all the gentlemen who helped out!
Written email to our office from real estate agent customer received on 9/9/2016
Great job ECOS
Google review written on 8/23/2016
Google review written on 5/10/2016
I needed someone to restore my basement after a flood, the water restoration team at Ecos was fast and they took care of the billing with the insurance, super easy to work with, James was phenomenal.
Google review written on 4/25/2016
Had a severe leak in the basement, it was first time my house had any kind of water damage, I turned to google and looked up “water damage companies in grand junction” Eco’s popped up made the call and never been happier, they came and cleaned up and dried out the basement super fast and took care of the billing with the insurance.
Google review written in April
The staff is knowledgeable and always so friendly. Top notch service.
Google review written on 3/24/2016
Thanks ECOS for doing a mold inspection and the quick turnaround.
Google review written on 3/24/2016
I want to thank you for the recent work here at The Stanley, and mention how wonderful your staff was. From the initial call to your office, (excuse the fact that I do not remember the attendants name that answered) to Grayson and Cris. Your staff is extremely courteous, prompt and professional. I will be recommending you to others that I know and adding your company to my list of service providers. Thank you once again for everything.
Jason S from Stanley Hotel email review to James Lowry in February 2016
Ecos is Very Responsive and provides quality work.
Google review written on 1/19/2016
Dear ECOS –
Thank you so much for helping us in our time of need 🙂
Written thank you note to our office received on 1/7/2016
ECOS Environmental Rocks!!
via email send to Ian Frazier on 1/6/2016
Good Morning Dennis,
When we called ECOS in a state of alarm with our just discovered water damage and your company said you would be there on a Sunday afternoon in 30 min or less we, are very grateful. You and your crew made what was a very stressful event much less stressful. Your communication, attention to detail, keeping your agreements and showing up on time are very appreciated.
We are navigating the whole insurance experience, Farmers said they are going to pay your bill in full. We highly recommend your mitigation services, you and your team Rock!
Have a great day,
Scott & Haz
Dear Mr. Lowry,
This is a note to let you know that Grayson and his partner did a great job with the basement damage in our house. I’m afraid that we had a family emergency with a child in Children’s and I was not available to let Grayson into the house to take the photographs for the loss adjuster. His delay was due to my schedule. Your company was very helpful and responsive after our flood.
Thank you. best wishes, Louise
email correspondence written on 11/21/2015
Hi Mr. Lowry
I recently had my hot water heater split down the middle and cause mold growth in my finished basement which is an overwhelming experience. My insurance company sent Ecos to do the mold remediation.
Although not all work is yet complete, I just wanted to compliment Dennis and his crew (Grayson and Qunicy). They are knowledgeable and hard working. They were positive, reassuring, and never complained about all the hot, hard work to remove everything. Dennis has done a great job of staying in touch with me to let me know what is happening, etc. and is a good team leader.
It’s not often these days that people are commended for their work but I wanted you to know I have enjoyed working with them. They are an excellent representation of your company.
Dear Tim – I would like to take this opportunity to express my gratitude and appreciation of your excellent staff. I was very distressed regarding my new basement flooding your staff took the time to listen to my story, put me at ease and explained clearly how the water damage was going to be mitigated. Every time they called prior to coming to my house, they were timely and courteous. They even got to know my dogs. The work looks great. My contractor remarked on how clean the lines were to rebuild the dry wall.
Thank you again. I would highly recommend Ecos to others in need.
Sincerely, Cindy F.
From the moment I made my first phone call, my experience with Ecos has been wonderful. The morning after the fire Ian was there immediately on a holiday weekend. Soon I was introduced to Carlos Rivas who with his team made the effort to recognize that they were dealing with a HOME, not just a house and a distraught family. My child lost everything and they were gentle and accommodating trying to save all they could. I held myself together until I met Carlos and he was the one I broke down in front of. This is a company that is thorough, thoughtful and consistent. I begged Carlos to save my house plants including some very old geraniums that are of sentimental value. He went so far as to make sure they were watered regularly. I cannot imagine going through this entire devastating experience with anyone by Carlos and your amazing Ecos team.
the guys were great
– Ray S. on 10/15/2015
Customer service was excellent!!!
– Linda L. on 10/14/2015
Good job cleaning out the attic.
– June W. on 10/14/2015
Very swift to come take care of the problem. Employees were very good at explaining what they were doing and why. The guys showed up promptly every morning to check on the progress.
– Debbie R. on 10/14/2015
Good afternoon Ashley and the ECOS Disaster Restoration Golf Team!
THANK YOU for your recent participation in our 22nd Annual GJACC Golf Tournament! We greatly appreciate your continued support and participation, which allows us to continue our many Shop Local initiatives throughout the year. This year’s tournament set a record for fundraising and we couldn’t have done it without you and your team.
– Candace C. on 9/30/2015
Tim (ECOS Boulder),
Thanks for taking the time to meet us this morning and for your quick turnaround in providing your proposal. Based on the estimate you have provided, we are ready to move forward. Please let us know if there is any change as a result of the ACM test, or after the on site work starts.
It was a pleasure to meet you. Thanks also for taking the time to provide the answers and explanations to our questions. Your answers helped allay our concerns about this whole process.
– Mike W. on 7/21/2015
The service provided by ECOS was very prompt, professional, and polite. Ian Frazier and co-workers took time to educate me on the testing and processes they were performing. I would definitely recommend ECOS to others. Thanks very much.
– Wes on 7/8/2015
They were great.
– Lisa on 7/8/2015
– Kathy printed on 7/8/2015
Fast, efficient, accommodating
– Debbie L. printed on 7/6/2015
The field team was extremely personable and went above and beyond to resolve our issues. The office staff in Glenwood Springs is professional and courteous. I will recommend ECOS to anyone in need of an exceptional business! Thank you ECOS for the excellent service!
– Sarah & Grant B. printed on 7/6/2015
Great, thanks Monica!
I am working with the insurance agent and will get you paid as soon as possible.
I am very grateful for everyone at Ecos I have dealt with. Great job done by all!
– Lea T. received through email on 7/1/2015
Ecos Steamboat Springs based emergency response capabilities led by Ian Frasier are like no other that I have ever experienced. I have had the pleasure of dealing with Ian and his crew for 7 years for floods, mold remediation, building explosions and identifying transient source emissions of gases in buildings. Working previously in a Maintenance Director role for a large Steamboat Springs based property management company and currently as the Director of Plant Operations at a large Steamboat Springs based senior living community Ecos is always there when I need them. When you are face to face with a major flood, fire, spill, etc. in an occupied community setting, you need to be able to make one phone call and trust that a fully equipped crew with specialized skills will mobilize to quickly assess and remediate. In addition to remediation, Ecos will assume full construction or project management responsibility and take the guess work out of dealing with insurance companies and contractors so I can get back to business. This is an invaluable component of their service! Regardless of the scope of service you require, I would highly recommend Ecos. Simply the best! Glenn Hilley Director of Plant Operations Caseys Pond Steamboat Springs, Colorado
– Glenn H. on 5/20/2015
Very Responsive and provides quality work
– Joe Z. on 5/20/2015
Very responsive and helpful as we were 100s of miles away.
– Tiger and Allson on 5/20/2015
I have had the opportunity to work with the ECOS teams in Steamboat Springs, Colorado. Very professional, knowledgeable, and friendly.
– Nick R. on 5/20/2015
Hi James and Nicole,
Just wanted to give a shout out to say you have a very nice employee, Carlos has kept me and my member involved in the claim I gave you guys a couple of days ago. He has communicated daily with me and kept me informed of what’s been going on. ITS BEEN WONDERFUL to have that.. You need to give him some kudos…..
THANK YOU CARLOS
– Western Slope Insurance Adjuster on 5/19/2015
Ian and Ecos staff,
“When our house flooded we debated what company to go with for mitigation. ECOS was the only one that didn’t want to wait until the next day. Every other company we looked into sounded like they were out to “milk” the insurance company while ECOS wanted to do what was right for us. Jerry listened to us and the delivered on what we wanted. We actually chose to have ECOS do the restoration as well because we trust them. I would recommend ECOS (especially the Glenwood Springs/Grand Junction office) to anyone who doesn’t want to have to worry about being taken advantage of. I would also recommend ECOS for anyone that wants the job done right. We didn’t even have to ask for anything to be re-done because it was done right the first time. Tobie and David (the workers) were polite, respectful, and highly professional. In fact, I can’t think of a bad thing about the whole experience. Jerry has a lot of experience dealing with insurance companies and was very helpful in the process (this was our first claim). Thank you ECOS and I am sure glad we went with you!!”
– The Guddats on 2/14/2015
“After a wet and windy spring summer my home was inundated with water from the ground and ceiling. The only service ECOS didn’t not have to deal with in my house was fire. They quickly got rid of the flooded floors, removed the mold, and removed the asbestos in a safe manner. I had items which were family heirlooms up to 500 years old and the packed and stored redelivered them with tenderloving care. The house looked like a new home after they had done their final carpet cleaning. The facia and sofits have given the home a clean and fresh streetview. MANY THANKS for a trustworthy and fexible group to work with. Jerry, you were such a blessing in a tough homeowner’s adventure.”
– Katie Z. on 2/13/2015
Hi Jonathan, Here is the form (Certificate of Customer Satisfaction and Completion) attached. Both my wife and I want to thank you and your entire team on what an amazing job you did given all the hurdles that we encountered. Thanks so much!
— Cathy B. on 1/17/2015
“We really loved the work done by the ECOS employees that came to our home. They fixed our water problem quickly and in a very professional manner.”
“Thank you so much for doing all of that. Your guys (Toby and David) are fantastic. We like the work that they do! They are so polite despite the chaos that sometimes exists at our house.”
— Josh G. on 12/30/2014
“After our water heater broke, our renter call us and we turned to ECOS. Our renter received fast response time given their new location at 401 ABC. I would recommend them to a friend based on my renter’s experience.”
— Anonymous on 12/21/2014
I live in Dallas and have visited several friends in Colorado – they rave about this company called ECOS Environmental & Disaster Restoration (“ECOS”). ECOS consistently provided quick and exceptional customer service. Truly a business that you can count on to deliver.
— Latonya S. on 12/15/2014
I just heard from my good friend in Aspen who had a great job done on his home by ECOS. They were able to get him back into his house much sooner than he thought.
— Larry H. on 11/30/2014
I LOVE ECOS! My landlords love ECOS. They, as was I, were astounded at the level of clean that was accomplished in such a short amount of time. It’s highly probable we will not repaint at this time because of the complete and thorough job they did.
I have enjoyed working with the previous and current owners of ECOS Environmental. I find them to be compassionate, professional [and] knowledgeable of the industry and easy to work with. I would recommend them to a friend or family member if they ever had to deal with a fire/water emergency. Thank you ECOS!
— Jennifer S. on 10/20/2015
I have personally worked with Jerry. I find him to be fully capable as well as understanding. My family experienced a flood during the summer of 2014- Called up Ecos, they were Johnny on the spot! Started with our entire upstairs floor soaked, and two inches of standing water in our basement. By the end of the night they had all standing water vacated, and had set up equipment to begin drying. Following that we began the reconstruction process and it wasn’t long before our house was back in order. Ecos saved the day!
— Mercedes on 9/17/2014
“I must say it’s a bit unnerving to have 5 complete strangers show up and clean virtually everything you own. I got over that initial discomfort very quickly. I have never met more professional, committed, or well trained individuals. They are aware that you’ve just had something go horribly awry in your life and they are appropriately sensitive to the situation. I dealt mostly with Jerrod and Travis and really enjoyed working with them. Dave was here for the entire project too and I remember him telling me once that he had rearranged some things in my storage closet. I had forgotten about it until I opened the closet long after they had finished. I had the best laugh. I like to think of myself as fairly organized…Dave is impeccable. He is welcome to come back and rearrange any time he wants. I’m still finding things that reflect his touch. Anthony and Joe were here the first day and were absolutely wonderful. I had the pleasure of finally meeting Nick when he came by to pick up the air scrubbers and cleaned my kitchen blinds. These young men set a whole new standard for customer service. If there is a “silver lining” to the fire episode, ECOS is it.
Thank you so much for contacting them for me and please feel free to share this with Nick should you wish to. What a pity all those insurance adjusters and
reconstruction people can’t work as efficiently and thoroughly as ECOS.
— Susan R., State Farm Letter
Competitive, hardworking, honest and on time! When I saw the salesman working on Sunday to make sure we met our opening deadline, I knew we had chosen the right company
— Dilip Patel, Owner, Motel 8—Bellville Kansas